Give this a try: And click on the Purple Thumbs up icon at the bottom of my comment. I would suggest you to try the following methods and check if that resolves the issue. Is this what you are looking for? Use HP Recovery Manager to reinstall some of the hardware drivers and software programs that originally came with your HP computer. Not all software is available to be reinstalled.

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Message 2 of The issue I’m having is directly with the driver and windows 10 pro. How satisfied are you with this response?

See if this one works This topic has been locked due to inactivity for a long period of time. These actions will remove all capacitive and static oscs in the laptop. Is there anything else I can do to get the buttons to work again? I found a wonderful document to help you get this done. This topic has been locked due to inactivity for a long period of time.


Volume Up and Down Buttons not working – HP Support Community –

Did you try the system file checker option? Turn off the computer. Incidentally, on the advice of a tech friend I ran a program called Combofix that I downloaded from www.

Thanks for marking this as the answer. Thanks in advance, Kat. This thread is locked. Now i have done compatibily mode I have tried a windows 7 install then upgrade still no luck.

Error Code 19 on Buttons + OSDs ACPI driver gen2

Clean Install everything works fine no connectivity issues. I can not find anywhere.

Message 8 of I am tempted to uninstall this device driver and hope that Windows re-installs it correctly but loathe to do this unless I know it won’t adversely affect my system. If you have a question, please create a new topic by clicking here.

Message 3 of Message 2 of 7. Didn’t find what you were looking for?

By using this site, you accept the Terms of Use and Rules of Participation. I have tried googling this error to find a fix myself but have not had any luck so far. Please do get back and let us know the status of the issue.


Give this a try: By using this site, you accept the Terms of Use and Rules of Participation. Hi I am looking for this driver: Notice that the steps don’t include removing batteries as there isn’t one to remove in an AIO whereas there are always batteries involved if it’s a laptop.

The touchsmart notebook has a bunch of drivers listed for W7 x Thanks for the help anyway.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that toucchsmart phone number is an official Microsoft global customer service number. To show appreciation for my help, please click the ” Thumbs Up Icon ” below! Anything else you can suggest?

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