Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. Remove the ink cartridge and place it on a piece of paper with the nozzle plate facing up. This page requires Javascript. We are unable to determine your warranty status for the product and serial number provided. Use a flashlight to make sure that you find all traces of paper. How does HP install software and gather data? Solution Follow the steps below:.

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Europe, Middle East, Africa. Select your operating system and versionChange Detected operating system: Warranty withdrawn refurbished product: If the paper tears when you remove it, check the rollers and wheels for torn pieces of paper that might remain inside the product.

If the carriage is stuck on the right sidemove the carriage to the left side of the product. Example of paper that could be restricting the carriage.

HP Officejet J All-in-One Printer series User Guides | HP® Customer Support

Releasing the problem cartridge. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth. If the issue persistscontinue with the next solution. Press Setupand then press 2. Clean the surface and the rollers of the rear access door the same way you cleaned the large rollers inside the product. Before loading paper in the input tray, hold the stack of paper, and then tap the bottom edge on a flat surface so that the stack is even on all sides.


HP Officejet J5700 All-in-One Printer Series- Setting up the All-in-One (Hardware)

This product was sold by a third party. Please try again shortly. Remove all packing materials. Microsoft Internet Explorer 6 or higher. See your browser’s documentation for specific instructions. Attach the control panel faceplate, if not attached If the control panel faceplate is not already attached, do the following:.

Look at the number m5700 the print cartridge label, and make sure it is compatible with the product. This could take up to 3 minutes, depending on your computer and connection speed. Remove paper from the front of the product as carefully as possible.

When prompted to confirm, press 1 for Yes, or 2 for No. If the carriage is stuck on the left sidemove the carriage to the right side of the product.

Press the cloth against the rollers and rotate them upwards with your fingers. Set the date and time Press the Setup button.


Connect the phone cord. This page requires Javascript. Sliding the cartridge into the carriage. Thus, the warranty officeuet been removed from this product. Press the Power button to turn off the product. We were unable to find any drivers for your product. Windows and Windows XP: The list of all available drivers for your product is shown above.

Any warranty support needed would be completed by the reseller that sold the product. Check the paper feed rollers on the rear access door to make sure that they are clean, free of paper bits, and rotate freely. Europe, Middle East, Africa.