Once you have solved the carriage jam, and the product successfully prints a self-test report, there is no need to continue trouble shooting. Javascript is disabled in this browser. Plastic parts over 25 grams 0. Click Clean to begin the cleaning process, and then follow the on-screen instructions to complete the process. If all the pieces of paper are not removed from the product, more paper jams are likely to occur.

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This page requires Javascript. Product sold by third party: The back of the product. Select from the products you own. Some paper may be jammed in different locations than those shown in the photos.

Connect the printer directly to a wall outlet If the product is connected to a power strip or a surge protector, follow these steps to connect the product directly to a wall outlet. Javascript is disabled in this browser. HP offers an increasing number of product return and recycling programs in many countries and regions, and partners with some of the largest electronic recycling centers throughout the world.


HP Officejet Printer – Ea | HP® Customer Support

Press and hold the Power button. This tool applies to Microsoft Windows PC’s only.

Print a self-test report Print a self-test report. We are unable to determine your warranty status for the product and serial number provided.

The Virtual Agent hl currently unavailable. Product sold without warranty: Windows XP bit Service Pack 3. Click Settingsand then click Printer Toolbox.

Open HP Solution Center:. The cleaning process might take several minutes to complete. Regulatory specifications The following sections contain information about the product and regulatory specifications.

HP Officejet 6000 Printer – E609a Troubleshooting

Open download list Print a self-test report Follow these steps to print a self-test report. Or, view all available drivers for your product below. HP Download and Install Assistant. Clean the printhead using HP Solution Center Follow these steps to run the printhead-cleaning tool from HP Solution Center, which is a component of the software that shipped with your product.

Please try again shortly. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.


HP Officejet 6000 Printer – E609a Product Information

Europe, Middle East, Africa. Follow this checklist to stop these prints: Please try again shortly. Please make a different selection, or visit the product homepage.

Turn the printer off, and then turn it on Press the Power button to turn the product off. This process can take several minutes depending on the number of warranties being checked. See your browser’s documentation for specific instructions. Press the Cancel button two times, and then press the Resume button one time. Exposure to radio frequency radiation The radiated output power of this device is far below the FCC radio frequency exposure limits.